Client onboarding for agencies

Kick off client projects on the date you promised.

One link for everything a new client owes you: access, files, answers and sign-offs.

Free for one project at a time. Try Pro free for 14 days, no card needed.

Who it's for

Built for any agency, freelancer, studio or consultant that can't start until the client delivers.

Shopify & e-commerceKits ready
  • Shopify collaborator accessAccess
  • Product data (CSV)Upload
  • Theme directionApproval
Web designYour own kit
  • Website and hosting accessAccess
  • Page copyForm
  • Sitemap approvalApproval
BrandingYour own kit
  • Brand questionnaireForm
  • Existing brand assetsUpload
  • Mood board approvalApproval
Marketing & SEOYour own kit
  • Search Console accessAccess
  • Target keywordsForm
  • Reporting contactsForm
Paid adsYour own kit
  • Meta business accessAccess
  • Creative assetsUpload
  • Campaign plan approvalApproval
Email marketingKits ready
  • Klaviyo account accessAccess
  • Existing subscriber listUpload
  • Welcome flow planApproval
DevelopmentYour own kit
  • Staging site accessAccess
  • Feature prioritiesForm
  • Scope sign-offApproval

Build your list once, save it as a kit, and reuse it for every client.

The contract's signed. The kickoff's booked. You're still waiting on the logo.

Swap the email thread for one link.

Kits

Stop rewriting the checklist. Start from a kit.

Pick a kit, set the kickoff, and every due date fills itself in.

Kickoff Tue 24 Nov
Shopify store launch13 requests
    TodayDrag the kickoff. Every due date moves with it, never sooner than two days from today.
    Kickoff Tue 24 Nov

    Ready-made kits

    Store launch, redesign, migration and Klaviyo.

    Your own kits

    Save any project as a kit for next time.

    Dates that fit

    Move the kickoff and every date follows.

    Access and files

    Passwords stay out of it. So do the wrong files.

    Access arrives by request code, and files are checked before they're sent.

    Access, without a password

    Access works
    1. Rachel sends the code
    2. You request access
    3. She approves it in Shopify
    4. You confirm it works
    Rachel's side
    4817
    Sent
    Your side
    Code erased
    Nobody can see it again.
    Access works

    Files, checked on arrival

    2 need a fix
    • PDFbrand-guide.pdf2.1 MBLooks good
    • PNGlinden-logo.png400 × 120 pxToo small to use
    • CSVproducts.csvMissing: Variant PriceFix needed

    Rachel sees the problem before she sends it, not three days later.

    No passwords

    Request codes and invites, never logins.

    Seen with two-step login

    And erased once access works.

    Checked on arrival

    File type, size, image size and columns.

    Kickoff

    Know it will slip before it slips.

    See what's with your client, what's with you, and when you'll be ready.

    What if
    Halden Ceramics — Brand refreshTom Becker · kickoff Tue 24 Nov
    On track for kickoff
    4 done1 waiting on you5 with Tom
    • Tom sent Brand questionnaire
    • Tom opened his link, 6 minutes on it
    • You accepted Existing brand assets
    Kickoff forecast, from Tom's own pace
    Today
    Kickoff Tue 24 Nov
    Ready about Fri 13 Nov
    Sent Fri 24 Oct

    5 of 10 in after 10 days. At that pace, Tom's done in time.

    Who has it

    With your client, or waiting on you.

    Client activity

    When they opened it, and for how long.

    A kickoff forecast

    On track, or how many days late.

    Security

    Everything clients send, kept safe.

    Files are checked as they arrive and kept private, and passwords never change hands.

    Only the files you expect

    Approved types and sizes only, and each one really is what its name says.

    No passwords

    Clients send invites or request codes, never logins.

    Codes behind two-step login

    Each view is logged, and codes are erased once access works.

    Download links that expire

    Every file link stops working after a minute.

    The right people only

    Roles and team rules decide who sees each project.

    Kept apart from other agencies

    Each agency's data is walled off in the database itself.

    Pricing

    Start free. Grow when you're busy.

    Every plan has the kits, the client's link and access without passwords.

    Free

    $0/ mo
    1 project at onceNo time limit
    • 1 person
    • 1 GB of client files
    • Four ready-made kits
    • 1 kit of your own
    • Your logo and colours
    • When clients open their link
    • Not included: Client activity and the forecast
    • Not included: Your welcome, font and corners
    Start freeNo card needed

    Pro

    Recommended
    $39/ mo
    10 projects at onceBilled monthly
    • All Free features
    • 3 people, with roles
    • 25 GB of client files
    • Unlimited kits of your own
    • Client activity, time per step and the forecast
    • Your welcome, thank-you, font and corners
    • Files kept 90 days after archiving
    • Not included: Your logo in place of ours
    Start your free trial14 days free, no card needed

    Agency

    $99/ mo
    50 projects at onceBilled monthly
    • All Pro features
    • 10 people, with roles
    • 100 GB of client files
    • Your logo in place of ours
    Start with AgencyChange plans any time

    Compare plans

    How many projects are you collecting at once?

    Finished and archived projects don't count.
    4
    FeatureFree$0 / moStart freeStartProRecommended$39 / moStart free trialTry freeAgency$99 / moStart with AgencyStart
    Plan limits
    Projects collecting at onceSent and not yet finished or archived11050
    People on the team1310
    Client files1 GB25 GB100 GB
    Files kept after a project is archived30 days90 days90 days
    Kits and requests
    Ready-made kitsStore launch, redesign, migration, KlaviyoIncludedIncludedIncluded
    Kits of your ownSave any project as a kit1UnlimitedUnlimited
    Start from a blank listIncludedIncludedIncluded
    Due dates worked back from the kickoffIncludedIncludedIncluded
    Five kinds of requestUpload, access, form, approval, confirmIncludedIncludedIncluded
    Your client's link
    One link per person, no accountIncludedIncludedIncluded
    Questions on each itemIncludedIncludedIncluded
    Store access by collaborator codeNever a passwordIncludedIncludedIncluded
    Files checked as they arriveType, size, image size, CSV columnsIncludedIncludedIncluded
    Your logo and coloursIncludedIncludedIncluded
    Your welcome, thank-you, font and cornersNot includedIncludedIncluded
    Your logo in place of oursNot includedNot includedIncluded
    Knowing where things stand
    When clients open their linkIncludedIncludedIncluded
    What's with your client, what's with youIncludedIncludedIncluded
    Client activity and time per stepNot includedIncludedIncluded
    Kickoff forecastOn track, or how many days lateNot includedIncludedIncluded
    Security and team
    Team roles and rulesOwner, admin, member, viewer; who sees which projectsJust youIncludedIncluded
    Two-step loginIncludedIncludedIncluded
    Access codes shown only after two-step loginIncludedIncludedIncluded
    Access codes erased once access worksIncludedIncludedIncluded
    Download links that expireEach file link stops working after a minuteIncludedIncludedIncluded
    Questions

    What agencies ask first.

    What kinds of agencies is it for?

    Any team that needs things from a client before the work can start: web, brand, marketing, development and more. Build your list once, save it as a kit, and reuse it for every client.

    Does my client need an account?

    No. Each person gets their own link. It works on a phone, and they can come back to it any time.

    Is it safe to share access?

    No passwords change hands. Your client sends an invite or a request code instead, like Shopify's collaborator code. Your team sees codes only after two-step login, each view is logged, and they're erased once access works.

    How are files kept safe?

    Every file is checked as it arrives: only the types you'd expect, within size limits, and really the type its name says. Files are stored privately, and download links stop working after a minute.

    What if my client goes quiet?

    You see when they last opened their link and exactly what's still with them, so you know what to ask for. You can copy a fresh link to send them any time.

    Can my team use it?

    Yes. Add up to 3 people on Pro or 10 on Agency, as owner, admin, member or viewer, and require two-step login for everyone.

    Will clients see my brand or yours?

    Yours. Your logo and colours on every plan, and your own welcome, font and corners on Pro and Agency. On Agency, your logo replaces ours.

    Can I try Pro before paying?

    Yes. Every new account gets 14 days of Pro, free, with no card. Afterwards you move to Free unless you upgrade, and nothing is deleted.

    Get started

    Your next kickoff, on time.

    Free for one project at a time. Try Pro free for 14 days, no card needed.

    Start free
    Free to start · 14-day Pro trialPricingStart free